Last updated: 21 March 2026
TradesCall AI is a trading name of Halo AI Services Ltd. We provide AI-powered call answering and lead capture for UK tradespeople.
Contact: hello@tradescall.uk
| Data | Source | Purpose |
|---|---|---|
| Caller name | Phone call | Lead identification |
| Phone number | Caller ID / stated | Callback and lead delivery |
| Job description | Phone call | Service matching |
| Call recordings | Phone system | Quality assurance and dispute resolution |
| Postcode / location | Phone call | Coverage area check |
| Subscriber email & payment info | Stripe checkout | Account management and billing |
We process caller data under legitimate interests (Article 6(1)(f) UK GDPR). The tradesperson you called has a legitimate interest in receiving your enquiry so they can provide the service you requested. Subscriber data is processed under contract (Article 6(1)(b)).
All calls are preceded by a consent notice: "This call may be recorded for quality purposes. By continuing, you consent to this recording." If you do not wish to be recorded, you may hang up and contact the tradesperson directly.
We do not sell your data. We do not use it for marketing unless you explicitly opt in.
Your data may be shared with:
All processors are bound by data processing agreements and operate under UK GDPR or equivalent standards.
Under UK GDPR you have the right to:
To exercise any right, email hello@tradescall.uk. We will respond within 30 days.
Halo AI Services Ltd is registered with the Information Commissioner's Office (ICO). Registration number available on request.
This website uses only essential cookies. No tracking or advertising cookies are used.
We may update this policy from time to time. The "last updated" date at the top will reflect any changes.
Email: hello@tradescall.uk
Phone: 07830 359689